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Helios Labs

Guide · Never done this before? Start here

Four steps.
That’s the whole thing.

Dollars in your bank, through to a paid order. We take Bitcoin (BTC), Ethereum (ETH), USDT (ERC-20), USDT (TRC-20) and Litecoin (LTC) — this walkthrough uses Bitcoin, and the others work the same way.

  • About 40 minutes, first time
  • Two free apps
  • No experience needed

Where your money goes

  1. Your bank

    Australian dollars

  2. An exchange

    CoinSpot

  3. Your wallet

    Exodus — only you

  4. Us

    Order paid

The middle step is the one people ask about. Crypto sitting on an exchange is held by the exchange; moving it to a wallet of your own first means the payment comes from you and nobody else.

Have these ready

Photo ID

Licence or passport. Exchanges are legally required to check.

Your banking app

With PayID set up — it makes the deposit near-instant.

Your phone

Plus an authenticator app. Google Authenticator or Authy.

An email address

One you actually read. Verification links go there.

The walkthrough

Tap a step for the detail

01Buy the Bitcoin Turn dollars into Bitcoin on an Australian exchange. Bank transfer in, Bitcoin out. CoinSpot 20 MIN 5 STEPS
  1. 01

    Open a CoinSpot account

    Download the CoinSpot app or go to coinspot.com.au. Register with a strong, unique password and turn on two-factor authentication.

  2. 02

    Verify your identity

    Upload your licence or passport when prompted. Usually approved within minutes, but leave room for it to take longer the first time.

  3. 03

    Deposit your dollars

    Use the PayID shown in CoinSpot and send from your banking app. Copy their reference code exactly — a deposit without it can go missing. Transfers to an exchange are sometimes held for review by your bank, which is normal and clears on its own.

  4. 04

    Add a little extra

    Deposit roughly 5–10% more than your order total. That covers the exchange's fee and the network fee, so you are not left a few dollars short at the end.

  5. 05

    Swap it for Bitcoin

    Tap Buy/Sell, choose Bitcoin, enter the amount, confirm. It lands in your CoinSpot wallet straight away.

02Get your own wallet A wallet only you control. This is the step most people skip and later regret. Exodus 5 MIN 2 STEPS
  1. 01

    Install Exodus

    Free, from the App Store or Google Play. Open it, choose Create New Wallet, then set a passcode.

  2. 02

    Write down your recovery phrase

    Twelve words, on paper, kept somewhere safe. Do not screenshot it and do not store it in your notes or photos. Anyone with those words can take everything in the wallet, and nobody can restore it for you if you lose them.

03Move it across Off the exchange and into the wallet you control. CoinSpot → Exodus 10 MIN 2 STEPS
  1. 01

    Find your receiving address

    In Exodus tap Bitcoin, then Receive. Make sure it is Bitcoin (BTC), not Bitcoin Cash or anything else. Copy the address — it starts with bc1.

  2. 02

    Send it across

    Back in CoinSpot go to Wallets, Bitcoin, Send, and paste the address in. Check the first four and last four characters match what Exodus showed you, then send.

04Pay for your order Straight from your wallet to us. No processor in between. Exodus → Helios 5 MIN 3 STEPS
  1. 01

    Copy the address from your invoice

    Checkout gives you an address for that order specifically. Use the one on the invoice in front of you, never an old one from a previous order.

  2. 02

    Send the exact amount shown

    Enter the amount the invoice asks for. Do not subtract the network fee — Exodus takes that separately, which is what the extra you deposited earlier is for.

  3. 03

    Confirm, then wait for the network

    Slide to send. The payment needs a confirmation or two on the blockchain before it settles, usually minutes. Your order updates on its own once it does.

Which network to send on

Checkout asks you to pick a network before it shows you an address. Send on the network you picked and nothing else:

  • Bitcoin (BTC)
  • Ethereum (ETH)
  • USDT (ERC-20)
  • USDT (TRC-20)
  • Litecoin (LTC)

USDT exists on both Ethereum (ERC-20) and Tron (TRC-20). They are different networks with different addresses. Sending ERC-20 USDT to a TRC-20 address, or the other way round, loses the transfer permanently — nobody can reverse it. Match the network on the invoice to the network in your wallet before you send.

Read this bit twice

Rules that cost people money

Your recovery phrase is the money

Those twelve words are the wallet. Share them and your funds are gone; lose them and they are gone just the same. Nobody from Helios will ever ask you for them.

Nothing can be reversed

A blockchain payment cannot be cancelled or charged back. Check the address before you send, every time.

Check both ends of the address

Compare the first four and last four characters against what you copied. Clipboard-hijacking malware swaps addresses, and the middle looks convincing.

Not on public Wi-Fi

Use mobile data or a VPN when you are moving money around.

Shop the range

Stuck partway through? Message us on Threema or email orders@helioslabsau.shop and we’ll walk you through it.

Same guide as a PDF, with screenshots